fbpx

COLLABORATIVE PROJECT LEADERSHIP

This course focuses on the first two phases of the Collaborative Project Leadership Process: Start Up and Planning. Our facilitator guides participants through collaborative processes for clarifying project scope, identifying stakeholders, and structuring a team during the start-up phase. Then, the group learns and practices collaborative tools and techniques to create an achievable plan for developing and adopting the project solution.

COLLABORATIVE PROJECT LEADERSHIP Read More »

CUSTOMER SERVICE EXCELLENCE

CUSTOMER SERVICE EXCELLENCE

Forward-thinking organizations take keen interest in the internal and external customer engagement structures which are customer service and sales/marketing respectively. Customers are the life source of an organization, and it is the duty of every thriving organization to keep the customers returning and satisfied with business processes, product experience, and organization relationship

CUSTOMER SERVICE EXCELLENCE Read More »

End of year Sales

10% off change leadership training programs

Don’t miss out this offer is only valid till 30th November, 2024