HEALTHCARE MANAGEMENT & OPERATIONS
Instructor: Industry Expert-Led
Group enrollment is available for Teams. Learn more
Professional Course
Certificate Ready
Our comprehensive Certificate-Ready Course is designed to equip you with the knowledge, expertise, and credentials you need to excel in your field
Virtual & Physical Classroom
Virtual and Physical Classes. Whether you prefer the convenience of studying from the comfort of your home or the interactive experience of an in-person classroom, we have you covered.
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What you'll learn
Current healthcare executives must keep an eye on the environment for opportunities to lower operational costs while increasing healthcare quality and navigating unexpected difficult moments. The Covid-19 epidemic has highlighted the importance of resilience and adaptability for people, society, and healthcare systems worldwide.
If we have agility and resilience, we can modify our thinking to better adapt to changes and obstacles. The word “adaptive capacity” refers to the amount of effort and strength required to cope with difficult, changing, and unfavourable situations.
This training course will focus on how the operation functions fit within the organisation overall. Learn the basic principles which are broadly applicable to most organisations and study the basic principles of how to adopt ‘lean’ principles in healthcare management practice.
This training course will highlight
- Oversee the creation of risk-aversion defenses.
- Create the medical industry.
- Recognize risk management and the related tactical tools.
- Being able to evaluate the state of and challenges with healthcare.
- Increased understanding of concepts and procedures for healthcare management.
Objectives
At the end of this training, you will learn to:
- Understand improved management and administrative abilities for hospitals and medical departments, as well as be equipped to implement appropriate programmes and monitor development activities.
- Assist participants in developing advanced leadership, efficacy, and efficiency strategies as well as creative problem-solving skills using the seven thinking caps to comprehend management responsibilities and quality standards.
- Formulate and execute strategic planning that enhances healthcare management and operations
- Collaborate to prioritise positive and negative effects in operations.
Training Methodology
By utilising a variety of effective learning, teaching and facilitation tactics, participants in this course will receive thorough instruction on the subjects included in the outline. The training course technique includes active presentations, interactive activities, self-assessment diagnostics, targeted video presentations, and interactive discussions.
Organisational Impact
The organisation will benefit from attending this training session:
- Organisations will be better able to establish a vision that is acceptable for the team, division, hospital, or clinic.
- In times of transition, close attention will be paid to the “people” component.
- Decide when to take action, make changes, and create efficient change management strategies.
- Learn methods for evaluating market prospects and enhancing the ability to foresee change.
- Being a good example to encourage people to embrace flexible and resilient thinking and behaviour.
Personal Impact
The individual will benefit from attending this training session:
- Organize the operations at your medical facility or division.
- Discover risk management and other crucial tactical instruments.
- You will comprehend management duties and the importance of ideas more fully.
- Recognize the challenges of effective healthcare leadership.
- Look at your own leadership style, identifying your best qualities as well as any potential areas for improvement.
- Acquire essential agility and resilience.
- Develop your flexibility and self-awareness to better balance your activities.
Who Should Attend?
This training course is suitable for professionals in the healthcare industry, and will greatly benefit:
- Healthcare Senior Managers
- Departments Heads
- Clinical Sections’ Heads
- Other Healthcare professionals
Course Details
Day 1
- Management and leadership roles
- Healthcare Leadership Methods
- Healthcare Efficiency and Effectiveness
- The Impact of Flexibility and Resilience on Healthcare
- Decision Making Using Holland Theory and Johari Windows
- Approaches to critical thinking like SCAMPER, CAF, PMI, and others
- Qualities of a Strategic Thinker for Healthcare Leaders
Day 2
- Understanding Healthcare Teams’ Dynamics Model
- Tuckman: Stages of Team Development
- The Belbin Team’s responsibilities
- Strategic Management Model
- SMARTER Goals and the SWOT Analysis Model.
- Change Models: Lewin, Kotter, McKinsey 7S, and ADKAR models.
- Conflict resolution and negotiation
- BATNA, WAP, and ZOPA
- Contingent Valuation Method (CVM)
Earn a Professional certificate
Consider incorporating this credential into your LinkedIn profile, resume, or CV, and ensure its visibility by sharing it on social media platforms and mentioning it during your performance review.
Frequently asked questions
a. How do I register for the course?
To register for the course, please visit our course webpage and click on the “Register” button. Follow the instructions provided to complete the registration process.
b. What should I do if I encounter problems while registering?
If you encounter any issues during the registration process, please reach out to our support team at [email address] or [phone number]. They will assist you in resolving the problem and completing your registration.
c. I didn’t receive a confirmation email after registration. What should I do?
Please check your spam or junk folder for the confirmation email. If you still haven’t received it, kindly contact our support team with your registration details, and they will assist you in ensuring you receive the confirmation.
a. Can I register as a team or group for the course?
Yes, we offer the option for team or group registration. You can enroll multiple members together as a team for the course.
b. What is the maximum number of members allowed in a course team?
The maximum number of members allowed in a course team may vary depending on the specific course. Please refer to the course details or contact our support team for more information.
c. How do we register as a team, and is there a separate process for team registration?
To register as a team, please visit our course webpage and look for the team registration option. Follow the instructions provided to register your team. The process may involve submitting the details of each team member. If you require any assistance, please reach out to our support team.
a. What topics are covered in the course?
The course covers a comprehensive range of topics related to [specific course subject]. Some of the key areas covered include [list key areas/topics covered in the course]. For a detailed breakdown of the course content, please refer to the course syllabus on our website.
b. Is the course self-paced, or does it have a fixed schedule?
Our course offers a flexible learning experience. It is designed to be self-paced, allowing you to study at your own convenience and progress through the materials at your preferred speed. You can access the course content and complete assignments within the provided timeframe.
c. Are there any prerequisites for taking this course?
Some courses may have prerequisites or recommended prior knowledge. Please refer to the course details or prerequisites section on our website to determine if there are any specific requirements for this course.
d. Can I access the course materials after the course completion?
Yes, you will have access to the course materials for a specified duration even after completing the course. This allows you to review the content, revisit key concepts, and continue learning at your own pace.
a. How long does the course last?
The duration of the course varies depending on the specific program. It can range from a few weeks to several months. Please refer to the course details or contact our support team for the exact duration of this course.
b. How many hours per week should I dedicate to the course?
The recommended time commitment per week for this course is approximately [number] hours. However, as the course is self-paced, you can adjust your study schedule based on your availability and learning preferences.
c. Can I complete the course at my own pace?
Absolutely! The course is designed to be flexible, allowing you to complete the modules and assignments at your own pace. You can study at a speed that suits you and fits your schedule.
