EFFECTIVE COMMUNICATION
Instructor: Industry Expert-Led
Group enrollment is available for Teams. Learn more
Professional Course
Certificate Ready
Our comprehensive Certificate-Ready Course is designed to equip you with the knowledge, expertise, and credentials you need to excel in your field
Virtual & Physical Classroom
Virtual and Physical Classes. Whether you prefer the convenience of studying from the comfort of your home or the interactive experience of an in-person classroom, we have you covered.
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What you'll learn
Every couple of years, the culture of the world evolves, to capture the innovation and ideation of the new market, you must update your concept and practice of communication and its mastery.
One of the most important skills to begin any other kind of learning and skill is the skill of the art of communication. The skill of communication is first important for you to understand yourself, then to understand your environment, understand others and finally to communicate with other people.
Effective communication is very important to doing good work personally or professionally. It is needed in sales, leadership, marketing and even the good delivery of technical skills. It is to this end that effective communication remains a skill that remains in much demand among intentional organizations and leaders
This training course will highlight
- Communication styles and mode
- Managing other people’s perception
- Presentation skills explained
- How to handle conflict and approach conversations
Objectives
At the end of this training, you will learn to:
- The principles of effective communication
- Awareness of one’s communication style
- How to make the best use of verbal and non-verbal communication
- How to read and adapt to feedback and body language
- Increased skill in presenting, questioning, listening, and observing
- Mastering the various communication techniques
- Identifying key elements and principles of communication
- Learning the practical ways to engage verbal and non-verbal communication
Skills you'll gain
Training Methodology
The Effective communication training will challenge and educate delegates, using an array of techniques of engagement and learning such as tutor input, discussions, role plays, case studies and examples, real-play feedback sessions, video input and relevant personal communication tools.
Organisational Impact
After this training, the organization can expect delegates to;
- Return to work with greater sense of confidence and toolset for communicating with individuals and groups
- Be more ready to volunteer to share information and data by way of 1:1 and group conversation
- Look for opportunities to practice their skills and be able to pass on tips to help others
Personal Impact
After the training, the delegate can expect to;
- Gain the knowledge and skills required to create communications that gets the message across in an interesting and dynamic way
- Learn how to conquer nerves, capture an audience, and get them on your side
- Understand, step-by-step, the stages of preparing and executing successful communications
- Understand how to communicate clearly and concisely as well as understand how to interact with teams more confidently
Who Should Attend?
Anyone and everyone who wants to see a dramatic improvement in their professional (and personal) communication skills. This is especially for delegates who interact with management, team members, clients, and customers.
Course Details
DAY 1
- Introduction to communication
- Forms of Communication
- Communication Barriers
- Mehrabian Communication Model
- Empathy in Engagement
- Solicited and Unsolicited Proposals
- Body language and gestures
DAY 2
- Building Rapport
- Emotional Intelligence in Communication
- Active Listening
- Probing and Acknowledgement
- Persuasion and influence
- Assertiveness
Earn a Professional certificate
Consider incorporating this credential into your LinkedIn profile, resume, or CV, and ensure its visibility by sharing it on social media platforms and mentioning it during your performance review.
Frequently asked questions
a. How do I register for the course?
To register for the course, please visit our course webpage and click on the “Register” button. Follow the instructions provided to complete the registration process.
b. What should I do if I encounter problems while registering?
If you encounter any issues during the registration process, please reach out to our support team at [email address] or [phone number]. They will assist you in resolving the problem and completing your registration.
c. I didn’t receive a confirmation email after registration. What should I do?
Please check your spam or junk folder for the confirmation email. If you still haven’t received it, kindly contact our support team with your registration details, and they will assist you in ensuring you receive the confirmation.
a. Can I register as a team or group for the course?
Yes, we offer the option for team or group registration. You can enroll multiple members together as a team for the course.
b. What is the maximum number of members allowed in a course team?
The maximum number of members allowed in a course team may vary depending on the specific course. Please refer to the course details or contact our support team for more information.
c. How do we register as a team, and is there a separate process for team registration?
To register as a team, please visit our course webpage and look for the team registration option. Follow the instructions provided to register your team. The process may involve submitting the details of each team member. If you require any assistance, please reach out to our support team.
a. What topics are covered in the course?
The course covers a comprehensive range of topics related to [specific course subject]. Some of the key areas covered include [list key areas/topics covered in the course]. For a detailed breakdown of the course content, please refer to the course syllabus on our website.
b. Is the course self-paced, or does it have a fixed schedule?
Our course offers a flexible learning experience. It is designed to be self-paced, allowing you to study at your own convenience and progress through the materials at your preferred speed. You can access the course content and complete assignments within the provided timeframe.
c. Are there any prerequisites for taking this course?
Some courses may have prerequisites or recommended prior knowledge. Please refer to the course details or prerequisites section on our website to determine if there are any specific requirements for this course.
d. Can I access the course materials after the course completion?
Yes, you will have access to the course materials for a specified duration even after completing the course. This allows you to review the content, revisit key concepts, and continue learning at your own pace.
a. How long does the course last?
The duration of the course varies depending on the specific program. It can range from a few weeks to several months. Please refer to the course details or contact our support team for the exact duration of this course.
b. How many hours per week should I dedicate to the course?
The recommended time commitment per week for this course is approximately [number] hours. However, as the course is self-paced, you can adjust your study schedule based on your availability and learning preferences.
c. Can I complete the course at my own pace?
Absolutely! The course is designed to be flexible, allowing you to complete the modules and assignments at your own pace. You can study at a speed that suits you and fits your schedule.
