SALES PROFESSIONAL TRAINING
Instructor: Industry Expert-Led
Group enrollment is available for Teams. Learn more
Professional Course
Certificate Ready
Our comprehensive Certificate-Ready Course is designed to equip you with the knowledge, expertise, and credentials you need to excel in your field
Virtual & Physical Classroom
Virtual and Physical Classes. Whether you prefer the convenience of studying from the comfort of your home or the interactive experience of an in-person classroom, we have you covered.
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What you'll learn
This SIL’s Sales Professional Course will highlight:
- Maximising sales effectiveness, through design and control.
- Identifying and resolving difficulties that are impeding the development of new business
opportunities.
- Overcoming the clients resistance and closing the deal
- Using persuasive ideas and tried-and-true sales negotiating techniques.
- Making the most of social media marketing techniques to increase sales.
OBJECTIVES
At the end of this training, you will learn to:
- Describe effective strategies for generating fresh business opportunities.
- Implement efficient social media marketing strategies to increase sales.
- Understand the use of body language to build rapport and trust.
- Put together a multimedia sales presentation.
- Overcome client resistance to sales and complete the deal
- Make a sales presentation that caters to each of the four buying types of consumers.
Training Methodology
By utilising a variety of effective learning, teaching and facilitation tactics, participants in this course will receive thorough instruction on the subjects included in the outline. The training course technique includes active presentations, interactive activities, self-assessment diagnostics, targeted video presentations, and interactive discussions.
Organisational Impact
The organisation will benefit from attending this training session:
- Increased Sales Revenue Growth
- Greater Market Penetration and Brand Awareness
- Foster a Company-wide Sales Culture
- Improved Customer Service
- Increased Sales Team Morale
- Lower Sales Force Turnover.
Personal Impact
The individual will benefit from attending this training session:
- Greater Job Satisfaction
- Enhanced Communication and Negotiation Skills
- Improved Job Performance
- Opportunity for Career Advancement
- Improved Time Management Skills
- Increased Income Potential.
Who Should Attend?
This training course is suitable for a wide range of sales professionals, and will greatly benefit:
- Corporate Sales Trainers
- Sales Territory Account Representatives
- Sales and Marketing Managers
- Field Service Representatives
- Business Development Managers
- Sales and Marketing Support Team Members
Course Details
Day 1
- The art of first impression
- Overcoming Interpersonal Communication Barriers
- Active Listening and Questioning Skills Development
- Strategies to Improve Telephone Communication Effectiveness
- Silent Messages: Interpreting a Customer’s Body Language Gestures
- Tips to Develop Trust and Rapport with any Customer
- PowerPoint Presentation Tips and Techniques
- Understanding Emotional Intelligence
- Improving Money Talk
- Developing Confidence, Authenticity and Likability
- Setting and Managing Expectations for Consultative Selling
- Emotional Management in Negotiations
Day 2
- Cornerstones of Superior Customer Service
- Creating Customer Service “touch points”
- The Importance of Measuring Customer Satisfaction
- Service Recovery Tips Tactics and Techniques
- Prospecting is a Numbers Game
- Best Practices for Finding New Prospects
- Creating a Prospecting Phone Script and Elevator Speech
- Tips for Managing Your Appointment Schedule
- The Art of Qualifying Prospects
- Setting Business Development SMART objectives
Earn a Professional certificate
Consider incorporating this credential into your LinkedIn profile, resume, or CV, and ensure its visibility by sharing it on social media platforms and mentioning it during your performance review.
Frequently asked questions
a. How do I register for the course?
To register for the course, please visit our course webpage and click on the “Register” button. Follow the instructions provided to complete the registration process.
b. What should I do if I encounter problems while registering?
If you encounter any issues during the registration process, please reach out to our support team at [email address] or [phone number]. They will assist you in resolving the problem and completing your registration.
c. I didn’t receive a confirmation email after registration. What should I do?
Please check your spam or junk folder for the confirmation email. If you still haven’t received it, kindly contact our support team with your registration details, and they will assist you in ensuring you receive the confirmation.
a. Can I register as a team or group for the course?
Yes, we offer the option for team or group registration. You can enroll multiple members together as a team for the course.
b. What is the maximum number of members allowed in a course team?
The maximum number of members allowed in a course team may vary depending on the specific course. Please refer to the course details or contact our support team for more information.
c. How do we register as a team, and is there a separate process for team registration?
To register as a team, please visit our course webpage and look for the team registration option. Follow the instructions provided to register your team. The process may involve submitting the details of each team member. If you require any assistance, please reach out to our support team.
a. What topics are covered in the course?
The course covers a comprehensive range of topics related to [specific course subject]. Some of the key areas covered include [list key areas/topics covered in the course]. For a detailed breakdown of the course content, please refer to the course syllabus on our website.
b. Is the course self-paced, or does it have a fixed schedule?
Our course offers a flexible learning experience. It is designed to be self-paced, allowing you to study at your own convenience and progress through the materials at your preferred speed. You can access the course content and complete assignments within the provided timeframe.
c. Are there any prerequisites for taking this course?
Some courses may have prerequisites or recommended prior knowledge. Please refer to the course details or prerequisites section on our website to determine if there are any specific requirements for this course.
d. Can I access the course materials after the course completion?
Yes, you will have access to the course materials for a specified duration even after completing the course. This allows you to review the content, revisit key concepts, and continue learning at your own pace.
a. How long does the course last?
The duration of the course varies depending on the specific program. It can range from a few weeks to several months. Please refer to the course details or contact our support team for the exact duration of this course.
b. How many hours per week should I dedicate to the course?
The recommended time commitment per week for this course is approximately [number] hours. However, as the course is self-paced, you can adjust your study schedule based on your availability and learning preferences.
c. Can I complete the course at my own pace?
Absolutely! The course is designed to be flexible, allowing you to complete the modules and assignments at your own pace. You can study at a speed that suits you and fits your schedule.
